Google search remains the dominant information source on the web, making SEO a valuable long-term marketing channel.
SEO is especially important for retail ecommerce businesses since the cost of acquiring customers via paid channels keeps going up, making it unsustainable and expensive.
This D2C ecommerce SEO case study is about a Bathroom Furniture Store, based in the West Midlands, United Kingdom.
The business has a massive online store, and operates one of the largest and oldest Factory Showrooms in the UK.
With established on-ground infrastructure and a long history in the industry, the Business have strong brand recognition across the UK.
During the initial consultation, we learnt that organic search was the largest sales acquisition channel for this business with up to 70% of revenue coming through Google search.
The client’s growth plateaued over several months due to declining rankings. This, in turn, impacted site visibility and online revenue.
The Company Management had a clear Focus: Improve website SEO to improve Google search rankings, attract relevant traffic, and ultimately grow the business with higher sales and conversions.
We worked through a rigorous optimisation process, seeing positive traction from our work within 3-4 months. More traffic and more conversions through SEO.
Below is a Google screenshot, showing the client’s Google Analytics graph, over time:
We started by interviewing the client, understanding their business niche, target persona, and taking stock of all past SEO work.
Additionally, we conducted a comprehensive SEO audit to identify gaps and issues that the website was experiencing.
Some of the issues we found:
Next, we conducted detailed keyword research to identify relevant high-volume and long-tail keywords that offered untapped Business Opportunities.
We also performed an SEO competitor analysis to understand the competitive landscape.
Based on insights gained from the Client interview, SEO Audit, Keyword Research and Competitor analysis, we formulated a prioritised 6-month SEO action plan.
This plan included the tasks to be completed based on the nature of the task (Coding/Editing/Redesigning/Researching), its scope on the website (page-level/site-wide), a priority matrix (high/medium/low) and task responsibility (our team/copywriter/developer/designer etc).
As mentioned in the previous step, we started working on tasks based on a priority matrix:
Based on the technical audit, the areas we focused on included:
Based on the content audit, keyword research, and competitive analysis, we prioritised the following:
✓ Rewriting and improving thin content for better readability and engagement
✓ Consolidating related articles where relevant
✓ Removing random content with little value to the business or the site visitors.
a. Website navigation optimisation
The original site navigation did not showcase the entire range of products, so we:
b. Website checkout optimisation
For visitors that came through to the website via organic and other channels, the Check-out process was one of the weakest links with an unusually high drop-off rate.
SEO is a long-term strategy that requires ongoing effort and optimisation. While less competitive, long-tail keywords may show faster results, ranking for high-volume, target keywords takes time and consistent strategy.
For this client, our SEO efforts yielded significant improvements across key performance indicators:
This SEO case study demonstrates the exponential growth that’s possible through well-implemented SEO and conversion optimisation efforts.
SEO is a team sport. Our hard work and strategy, combined with consistent teamwork and the implementation of SEO best practices is what fueled these exceptional results.
To maintain online visibility and performance amidst stiff online competition, google core updates, and the evolving search landscape with AI technologies, we prioritise ongoing SEO optimisation.
We, at Digital Chakra, continue to work with this D2C ecommerce client to further improve website profitability and revenue through ongoing SEO optimisation.
As this SEO Case Study demonstrates, our work has generated exponential growth for this D2C eCommerce Business, and they continue to grow. The results achieved have been the result of hard work, consistent team effort, and thorough implementation of sound SEO Best Practices.
We would certainly love the opportunity and the challenge! As ecommerce SEO consultants, we follow a robust 5-step SEO process to propel an ecommerce Brand’s organic search growth.
If you’re an ambitious business, looking to grow your ecommerce brand online with Google search or recover from a recent Google core update, we can help.
Please get in touch with us for a free SEO consultation call.
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